Shipping Policy
📦Delivery & Costs
Below you'll find all the details you need.
🕐 Processing time
Orders are processed within 1 business day (excluding weekends and public holidays). You will receive a tracking number once your order is shipped.
European Union
Standard: €9.95 – 3–6 business days. Free on orders over €100.
Express: available at checkout.
🌍 Rest of world
Calculated at checkout – usually 7–14 business days. Please note that we are not responsible for customs delays.
🛃 Customs and duties
For non‑EU orders, local customs fees, import taxes, and handling charges are the buyer's responsibility. Check with your local customs office before ordering.
🔍 Lost or damaged
If your package is lost or arrives damaged, contact us within 7 days of the expected delivery date. We will file a claim and offer a replacement or refund.